Overview
Everwarm & Co. operates this store to give you a curated shopping experience. This Privacy Policy explains how we collect, use and share your personal information when you visit, shop or get in touch with us. If this policy ever conflicts with our Terms of Service, this policy wins on anything to do with your personal information.
By using the store, you confirm that you have read and understood this policy.
What we collect
Depending on how you interact with us, we may collect: contact details (name, address, email, phone number); financial information (payment card and transaction details); account information (username, password, preferences); transaction information (items you view, add to your bag, purchase, return or exchange); communications you send us; device information (browser, network, IP address); and usage information about how you navigate the store.
We collect this directly from you, automatically through your device and cookies, and from service providers and partners who help us run the store.
How we use it
We use your information to provide and improve the store: processing payments, fulfilling orders, arranging shipping, handling returns, remembering your preferences and giving you a personalised experience.
We also use it for marketing (such as promotional emails you can opt out of at any time), for security and fraud prevention, to communicate with you and provide support, and to comply with the law.
How we share it
We may share your information with vendors and service providers who work on our behalf (payment processing, shipping, analytics, customer support, cloud storage), with business and marketing partners, with third parties when you ask us to (for example to ship your order), within our corporate group, and in connection with legal obligations or a business transaction such as a merger.
Third-party sites and children
Our store may link to third-party websites. We are not responsible for their privacy or security practices, so please review their policies before engaging with them.
The store is not intended for children, and we do not knowingly collect personal information from children under the age of majority. If you believe a child has given us their information, contact us and we will delete it.
Security and retention
No security measures are perfect, and information sent to us may not be secure in transit — please avoid sending sensitive information through unsecured channels.
We keep your information for as long as needed to maintain your account, provide the store, comply with legal obligations, resolve disputes and enforce our agreements.
Your rights
Depending on where you live, you may have the right to access, delete, correct or receive a copy of your personal information, and to opt out of its sale or sharing for targeted advertising. These rights are not absolute and we may decline a request where the law permits.
You can unsubscribe from promotional emails at any time using the link in our emails; we may still send you non-promotional messages about your orders. To exercise any of your rights, email everwarmco@mailum.com.
International transfers and changes
We may transfer, store and process your information outside your country. Where we transfer it out of the European Economic Area or the United Kingdom, we rely on recognised transfer mechanisms such as the European Commission's Standard Contractual Clauses.
We may update this policy from time to time. The revised version will be posted here with an updated date, with notice provided where the law requires.
Contact
Questions about this policy or your privacy rights? Email everwarmco@mailum.com or write to Everwarm & Co., Chabrowa 10, 43-353 Poręba, Poland. For the purposes of data protection law, we are the data controller of your personal information.